August 3, 2012 § 2 Comments
A Key Performance Indicator is a performance measure. It is a metric (quantitative measure) that reflects how well some goal or desired outcome is being realized. When identifying Key Performance Indicators for a desired outcome, it’s important to focus on metrics that drive desired behaviours; focusing on performance against a metric will encourage behaviours that improve that metric. So if improving the metric encourages behaviour that does not reflect or improve the overall desired outcome, it is better not to use that metric as a Key Performance Indicator.
I’m interested in Key Performance Indicators for the beloved community. I am exploring representative ways of measuring each of these, but I’m focusing first and foremost on the defining factors of the beloved community. I’d like to understand the factors that reflect the beloved community as I have come to understand it from the work of people like Martin Luther King Jr. and John Lewis. Here are my thoughts so far on defining”factors” for the beloved community:
- Agape: People support each other in reaching their full human potential. They extend unconditional goodwill, compassion and understanding to each other, regardless of differences between them. People direct their compassion towards people, and their aggression towards conditions.
- Justice: Justice prevails.
- Nonviolence: Conflict does not result in violence. Nonviolent approaches are the accepted way of addressing all conflict. Well-documented nonviolent approaches to dealing with conflict include: Kingian Nonviolence Conflict Reconciliation, Marshall Rosenberg’s Nonviolent Communication (NVC), William Ury’s principled negotiation, William Ury’s 10 roles of the third side.
Is this the minimum complete set? If these factors exist within a community, will the beloved community have been achieved to its fullest potential? Is it possible to have a subset of these factors realized and still achieve the beloved community?
I suspect the fact that the beloved community encompasses everyone (and therefore is not bounded) needs to be reflected somehow.
Thoughts? Questions? Comments? I’d love to hear them. Send me an email: NVinCanada@gmail.com